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Strategies to Keep Guests Coming Back Again & Again

Guest Loyalty Is the Key to Sustainable Growth

Attracting a new camper costs more than keeping one who already loves your park. That’s why guest retention and loyalty are essential to the long-term success of any RV park or campground. When guests feel recognized, valued, and consistently impressed, they’re more likely to return—and tell others to do the same.

At Campground Consulting Group, we help you turn great stays into repeat business. Through personalized experiences, communication strategies, and loyalty incentives, we’ll show you how to improve retention, increase lifetime guest value, and build a community around your campground.

"As MH operators and developers, we engaged Campground Consulting Group when acquiring two sister properties in Texas because it was one of our first projects combining RV and MH. CCG conducted a site visit and operational audit visiting both properties during the same visit. We have implemented many of their suggestions from their operational audit report (new websites, electrical upgrades at Breeze Lake, adding shade around the pool areas, etc.). This winter season will be our most profitable yet! We recently reached out to CCG again to assist with our Wi-Fi."
Jefferson Lilly
Park Avenue Partners

Retention Strategies That Actually Work

Guest loyalty isn’t about discounts—it’s about value, experience, and consistency. We help campgrounds create memorable stays, personalized follow-up, and programs that keep campers coming back. It’s the foundation of strong reviews, word-of-mouth growth, and dependable revenue all year long.

Industry Trends & Insights

The Future of RV Travel: Trends Shaping the Outdoor Hospitality Industry

The RV industry has always been dynamic, evolving with shifts in consumer preferences, economic cycles, and technological advancements. But in the past few years, we’ve seen some of the biggest changes in outdoor hospitality history. RV travel is no longer just for retirees exploring the country at a leisurely pace.

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Revenue Growth & Expansion

Beyond Site Rentals: Profitable Ancillary Revenue Streams for Campgrounds

Running a successful campground is about more than just renting out RV and tent sites. While site fees are the foundation of your revenue, smart operators know that the most profitable campgrounds don’t rely solely on site rentals—they diversify income streams to maximize profitability. From premium add-ons to creative guest

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400+

Feasibility Studies & Market Analyses Conducted

40+ Years

Outdoor Hospitality & Campground Industry Experience

150+

RV PARK/Campground Developments & Expansions Guided

MILLIONs

Generated Through Marketing & Operational Strategies

Let’s Make Every Guest a Returning Guest

The guest experience doesn’t end at checkout—it’s just the beginning. When you make your guests feel welcomed, remembered, and rewarded, they become more than campers—they become brand advocates. Strong loyalty strategies lead to better reviews, higher lifetime value, and more reliable revenue over time.

At Campground Consulting Group, we help you build that loyalty. With tools, training, and guest-focused strategies, we’ll guide you toward a retention program that fits your brand and keeps your campsites full—season after season.

Let’s create a guest experience that turns campers into loyal fans.